Webbuilder FAQ

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C D H I Q T W

• I have multiple Web Sites in my Web Builder Account. Can I move Web Page content from one site to another?
  No; there is no way to move the information over to another Domain associated with your account.  Your only solution is to rebuild those pages. ...
• I don’t live in the U.S. Do you have an international phone number?
  Currently, the best way to use the country code to reach us is by dialing, 00-1-503-922-1276 for corporate offices & billing. ...
• I have more than one Web Site in my account. When I’m logged in, how do I switch to another site?
  You can easily switch to any of your Web Sites from your Web Builder Dashboard. Just follow these steps:1.  Login to your Website by clicking ...
• I would like to add my own Favicon to my site. How do I do that?
  If you have a favicon.ico file, skip to step #5 Step 1: Format your desired image into a square (same width as height)  Step 2: Resize it ...
• I would like to use a checking account to pay for my monthly membership. How do I set that up in my account?
  Please call us directly at 503-447-3127 so that we can set up your E-Check account. Please have your routing and checking account number ready. ...
• I would like a custom design for my website. Who do I contact?
  Please submit a Support Ticket from your Web Builder Dashboard.  We will contact you within 24 hours to discuss your project. ...
• I purchased my domain through my own registrant service provider, how can I make my site go live when I am ready?
  Follow these important steps for making your site is live: 1.  Login to your current domain manager (i.e. Go Daddy, Bluehost, Network Solutions, Doteasy etc)2.  Change ...
• I want to separate my blog entries by topic. How can I organize my blog entries by category?
  To create blog entry categories: 1. From your Dashboard, select Site Settings.2. Select the Blog Settings Tab3. Under Add New Category give your category ...
• I’ve added the Blog feature to my website. How do I get started blogging?
  1.  From your Dashboard click on Site Settings.   2.  Click on Blog Settings. 3.  Name your Blog.  Name it whatever you like, just keep it short.  As ...
• I haven’t decided on a domain name yet. Am I able to preview my website?
  Yes! In Edit My Website mode select Preview Website Link located in the top right hand corner.  Here you can preview your website before you ...
• I have just gotten a brand new email account with you. How do I check my email?
  You can access your email several ways: 1: Go to you webbuilder login, and select Email Login from the top right corner Username: yourname@yourwebsite.com (Important Note: The ...
• I forgot my password to my email account. How do I get a new one?
  Please send us a support ticket from your Web Builder Dashboard and we will reset a password for you.  Make sure it contains at least ...
• I want to add Google Analytics to my website. How do I do that?
  Please visit www.google.com/analytics to create an account.  Once your account is created, Google will supply you with HTML code for your site tracker.  Follow these ...
• I want to use Google Search Console for my website. Where do I add my Google Verify Code?
    1. Click on the Website Settings on your Web Builder Dashboard2. Click the "General" tab3. Add your Google Verify Code into the Google Verify Code ...
• I would like to add a custom message to my website visitors when they fill out my contact form. How do I do that?
  Having a custom message on your contact form at the time a website visitor sends you a message is a great way to communicate with ...
• I just registered another domain. How do I create a new website for it?
  1. Login to your Web Builder Account by clicking "Owner Login" on the bottom of your Website.2. Select My Account3. Click Create ...
• I have several files to upload. What is the easiest way to do this?
  There is an easy way to upload multiple files using our MoxieCode Image Manager tool located in the Text Editor: 1.  In Edit Website Mode, click ...
• I registered my domain with another company but would like to transfer it to you so that my website and domain are all in one place. How do I do that?
  Before You Begin You Need To Do 3 Things To unlock your domain An authorization code for .com, .net, .org, .biz, .us, .tv, or .info domains A valid ...
• I would like to add a blog entry to a category. How do I do that?
  Your blog is as easy to update as your website.  Follow these simple steps: 1. From your Dashboard Click Blog2. Select your Category from your ...
• I want to organize my events into Categories on my Calendar. How do I do that?
  1.  Select Website Settings from your Web Builder Dashboard2.  Select the Calendar Settings Tab3.  Under Add New Category give your category a name4.  Select Add ...
• I would like to add an event to my calendar. How do I do that?
  1. Select Calendar from your Web Builder Dashboard2. *If your Calendar has Categories, click the category in which you would like to add ...
• I need to make revisions to an event on my calendar. How do I edit my event?
  1. Select Calendar from your Web Builder Dashboard2. Scroll to the event listed in your events queue directly below your calendar3. Click ...
• I would like to add an event to one of my categories. How do I do that?
  1.  Select Calendar from your Web Builder Dashboard2.  Select from your Calendar Subpages, the Category in which you need to add ...
• I have a specialized business and need a custom fill out form on my website. Who do I contact to set that up?
  Having a custom fill out form on your website is a great way to obtain specific information from your website visitors.  Whether you are an ...
• I would like to integrate my own design into your Web Builder. Do you allow that?
  If you love your current website design but want the ability to update your site with the Website Builder? We can easily integrate your design ...
• I would like a custom background for my website. How do I do that?
  We can easily embed a photograph or wallpaper into your website design.  We recommend that you choose a photograph that is 1000 pixels wide at ...
• I have forgotten my password to log into my website. How do I change it?
  1. Click on  “Owner Login” at the bottom of your Website.  This will take you to the Web Builder Login Page. 2. Click on the ...
• I would like to add a link to my Facebook or other social networking sites to my Webpage. How do I do that?
  Adding direct links to your social media site is easy.  Simply go to Edit Your Website and follow these steps: 1.   Click on Side Banner Library from ...
• I want to add a PayPal button to my site. How do I do that?
  In order to accept PayPal from your website you must first set up an account with Paypal. Create your Buy Now buttons according to the ...
• I have created a new page on my website, but it is not showing up on my live site. How do I make it appear?
  In order for any new navigation page to appear on your live site you must publish you ENTIRE website. ...
• I do not have a logo and want to change my website title. How do I do this?
  From your Web Builder Dashboard:1) Select the Website Info/Settings link in the Website Settings section2) Add your title in the Website Title box under your ...
• I would like to change the color of my paragraph text title. How can I do that?
  We get asked this question a lot!  Because of our many designs, we like to try to keep our style sheets as universal as possible. ...
• I would like to add a shopping cart to my website along with merchant services. How do I get started?
  Our Executive Division will help you determine the best solution for your Merchant Service needs.  Contact us directly at 503-922-1276 and one of our specialists ...
• I would like a logo for my website. How do I get one?
  Choosing a logo is one of the most important decisions you will make regarding not only your business but your website as well.  Your logo ...
• I would like to add a photo to my blog entry. How do I do that?
  To add a photo to a blog entry follow these steps (for steps with screenshots, scroll down):1.  From your Dashboard, click Blog2.  Select "Add New ...
• I would like to add a news feed of my most recent blog posts to my side banner. How do I create that?
  The side banner area of your website has a Blog/News Feed feature that you can easily activate to allow your website visitors a sneak peak ...
• I would like to add a news feed of my most recent blog posts to my side banner. How do I create that?
  The side banner area of your website has a Blog/News Feed feature that you can easily activate to allow your website visitors a sneak peak ...
• I would like to add a news feed of my upcoming events to my side banner. How do I create that?
  The side banner area of your website has a Event/News Feed feature that you can easily activiate to allow your website visitors a sneak peak ...
• I would like to add another Domain-Website to my Account. How do I do that?
  1.  Login to your Web Builder Account by clicking "Owner Login" on the bottom of your Website.2.  Select My Account3.  Click Create New Domain for ...
• I would like a Custom Header for my website. How do I create one?
  A custom header graphically enhances your website logo, products and services and can easily let your website visitors know what you do and how you ...
• I have multiple social networking accounts that I want to create links to on my website. What is the best way to do that?
  We have found that to get the best result design wise if you are linking to multiple Social Networking sites is to use a table ...
• I would like to add links to my Social Media profiles in my side banner. How do I do that?
  We have two ways to link to your social media profiles. Click here for instructions of how to add a Facebook Icon to your Side banner Click ...