Webbuilder FAQ

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C D H I Q T W

• How do I add a contact form to multiple pages within my website, not just on my contact us page?
  Adding a contact form to any page of your website is easy! Follow these steps: 1. In Edit Website mode, click on the page you would like ...
• How do I change my password?
  1.On your Web Builder Dashboard select “My Account” from the Main Menu 2. Select the "Security Info" Tab 3. In order to change your password ...
• How do I cancel my account?
  We would hope you would never need to leave us but if you do, just send us a support ticket from your Dashboard so that ...
• How do I update my billing address?
  1) Login to your Web Builder Account by clicking the "Owner Login" link at the bottom of your Website. 2) Click on My Account and select the Billing ...
• How do I check my billing history?
  1) Login to your WebBuilder Account from https://homespunwebsites.com/webbuilder/ 2) Click on Account and select the Billing History Tab.  Here you can view your billing history.   ...
• How do I review my Site Statistics Tracker?
  We offer our own built in site statistic tracker for all of our websites!  Once your website is live, your statistics will begin to be ...
• How do I change the contact information that appears on my website?
  1. From your Website Dashboard click Website Settings2. Click on the Contact Form Tab2.  Under Website Contact Information-Add/Edit the appropriate information.  You can select what ...
• How do I change my Website Design, or change it to one that is mobile friendly?
  1. From your dashboard, select Edit Website. 2. Select “Design Browser” from the light blue Main Menu Bar above your website editing tools.  Here, you will ...
• How do I change the color of my website design?
  We offer a variety of color styles for each of our designs so that you can find the most complementary color to match your logo. ...
• How do I register my own domain name?
  You can register online using a number of domain hosting services (Go-Daddy, Yahoo, Network Solutions etc.) located on the Web.  But as part of your ...
• How do I change my domain name?
  Please send us a support ticket from your Web Builder Dashboard to request your new domain name.  For a $10 fee, we will register your ...
• How do I move my domain name away from your service?
  To cancel your account please submit a support ticket through your Web Builder Dashboard.  We will unlock your domain and email you the authorization code ...
• How do I delete a Subdomain?
  We can easily delete it for you.  Please submit a support ticket from your Web Builder Dashboard and we will take care of that for ...
• How do I renew my domain name?
  If your domain is registered through us, you don’t need to worry, we automatically renew it as part of your membership.  If you manage your ...
• How do I get messages sent to my mailbox automatically forwarded to another mailbox?
  1. Login to your email account (Select the Email Login button in top right corner of the webbuilder2. Click “Settings”3. Click “Incoming Mail”4. Select “Forwarding”5. ...
• How do I set up an auto reply in my email inbox?
  1. Login to your email address2. Select “Settings”3. Select “Incoming Mail”4. Select “Auto Reply” and change status to “On”5. Type in your Auto Reply message ...
• How do I import my email contacts into my new website email account?
  1.  Login to your email address (Click the Email Login button in top right corner of the webbuilder)2. Select Contacts3. Select Import/Export4. Browse for the ...
• How do I export my contacts from my website email to a new email address?
  1.  Login to your email address (Click the Email Login button in top right corner of the webbuilder) ...
• How do I delete an email account I no longer want to use?
  That’s easy!  Just submit a support ticket from your Web Builder Dashboard and we will delete the email account for you within 24 hours. ...
• How long are my files kept in a closed account before being deleted?
  Your files are kept on our server for a maximum of 90 days after the date of cancellation. Once they are deleted from our server ...
• How do I delete a file from my file library?
  All of your files can be easily deleted in your File Library. Access your File Library from your Web Builder Dashboard 1. Select “Manage ...
• How do I add a Map to a page on my site?
  1 In Edit Website Mode, select the page in which you would like to add your Map2. Click “Add a New Page Block”3. Select Google/Yahoo ...
• How do I add a link to another website that is not my own from my paragraph text?
  Creating a link from your paragraph is a great way to add external links to more information or to add shortcut links for calls to ...
• How do I add an email link within the text of my website?
  Let's say you want the following text on your website: "If you're interested in our services, send us an email." and you want the words ...
• How do I upload my logo to my website?
  Here are instructions to change or add a logo to your website.  Remember, this logo will appear on every one of the pages of your ...
• How do I add music to my website?
  1. In Edit your Website Mode, select the page in which you would like your music to appear2. Select Add a New Page Block3. Select ...
• How do I add a new Navigation page to my website?
  1. In Edit Your Website Mode, select Add Page from the Main Menu bar2. Name your New Page (No special characters can be used. ONLY ...
• How do I change the order of my Web Pages?
  1. In “Edit My Webpage” mode, select Page Order from the Main Menu bar2.  Left click your mouse on the up/down arrow located next to ...
• How do I change the name of a page?
  1. In Edit Web Page mode, click on the page you want to rename2. Select  "Rename" from the Main Menu bar3. Rename your webpage in ...
• How do I link a navigation page to another website?
  1. In Edit Website Mode select Add Page from the Main Menu Bar2.  Title your new web page name as it will appear in your ...
• How do I delete a navigation page I no longer want?
  1. in Edit Website Mode select "Delete Page" from the Main Menu bar2. Select the red "Delete" text next to the page you wish to ...
• How do I add a PDF or Word Document to my website?
  1. In Edit Website Mode, select the page in which you want to add your document 2. Click “Add New Page Block"2. Title your paragraph ...
• How do I add a top page photo?
  1. In Site Editor Mode right click on “Add a Top Photo” 2. Select Add/Change Top Photo 3. Browse to the folder on your computer where ...
• How do I add Photos to my Web page?
  1. In Edit Website Mode, select Add New Page Block on the page you wish to add your photo2. Title your photo block3. Select Photo/Slideshow ...
• How do I create a link from a photo to a page in my website?
  1. In Edit Website Mode, select Add New Page Block on the page you want to create a photo link on2. Title your photo block2. ...
• How do I create a link to an external Web Page from a photo in my website?
  1. In Edit Website Mode, select Add New Page Block on the page you would like your photo/link to appear2. Title your photo block3. Select ...
• How do I add a photo slideshow?
  1. In Edit Website Mode, select Add New Page Block on the page in which you would like your slideshow to appear 2. Title your ...
• How do I change the order in which my photos appear in the photo gallery?
  Many people want to present their photos in a specific order. You can do this easily in the Photo Editor: 1. Select Edit Photos on ...
• How can I resize an image using Microsoft Photos (comes with Windows 10 and 11)?
  Microsoft Photos is the photo viewer that comes standard with Microsoft Windows 10 and 11. With this program, you can easily resize and edit photos. ...
• How do I add text to a web page?
  1. In Edit Web Page Mode click the page on your navigation in which you would like to add content 2. Click “Add a New ...
• How do I change the color of my text?
  To add  a font color follow these steps: 1.  Edit the page block that contains the text in which you want to change the color2.  Highlight ...
• How do I add a YouTube/Google video to my website?
  1. Find the video you want on YouTube/Google2. Click inside the "Embed" field and copy all text inside this field by pressing "CTRL"+ "C" Or ...
• How do I add a video from a video file located on my computer to my website?
  1. In Edit Website Mode-click the page you want your video to appear on.2. Click “Add a New Page Block”3. Select Video (You Tube, Google, ...
• How do I setup my new email address to work with Outlook or another email program?
  You can send and receive email from your account using virtually any desktop or handheld email client. This link will help you get started. If ...
• How can I delete photos from my slideshow?
  NOTE: if you delete photos from your Image Library they will automatically delete from your entire website and slideshow.1. Select Edit Photos on the slideshow ...
• How do I edit the Contact Form Fields that appear on my website?
  1.  From you Web Builder Dashboard click Website Settings2. Select the Contact Form Tab3. Click the Contact Fields Link4. Your Default Email address will automatically ...
• How do I create a Subpage in my navigation?
  1.  In Edit your Website mode, select Add Page from the Main Menu bar2.  Title your New Web Page Name (i.e. Guestbook)3.  Select the page ...
• How do I add a side banner image that links to a page within my own website?
  1.  From your Web Builder Dashboard select Manage Side Banners from the Website Content section. Or you can also reach it in Edit Website mode ...
• How do I add an image as a side banner to one of my web pages?
  1.  From your Web Builder Dashboard, select Manage Side Banners from the Website Content section. You can also reach this area from     Edit Website mode ...
• How do I receive email from my website to my Wireless phone Provider?
  Find your Wireless Device from the available drop down menu on our Rackspace server to set up your email.  If you have followed these directions ...
• How to Take the Best Photos of your Products and/or Services (Full Article)
  If you're interested in showcasing your products and services, the quality of your images is the place to start.  Beautiful, clear photos will capture the attention of ...
• How do I remove a page top photo from appearing on a page?
  Click the page in which you would like to remove the Top Photo and follow these steps: 1.  Click Add/Change Top Photo2.  Select the "Remove Photo ...
• How do I get an email account for my website?
  1. From your Web Builder Dashboard please submit us a support ticket2.  Submit your requested email accounts and all passwords that will be associated with ...
• How do I add a side banner image that links to an another website that is not my own?
  1.  From your Web Builder Dashboard, select Manage Side Banners from the Website Content section.  You can also reach this from Edit Website Mode by ...
• How do I add a Google Location map to my Side Banner?
  1.  From your Web Builder Dashboard, select Manage Side Banners from the Website Content section. Or you can reach this section from Edit Website mode ...
• How do I add text to my side banner area?
  1.  From your Web Builder Dashboard select Manage Side Banners from the Website Content section. You can also reach this from Edit Website mode by ...
• How do I edit an existing side banner that appears on my website?
  1. From your Web Builder Dashboard, select Manage Side Banners in the Website Content section. Or if in Edit Website Mode, click on Side Banner ...
• How do Search Engines Find My Website?
  Spiders! Spiders are programs that crawl the web looking for websites. When they find your website, they crawl from one page to the next, indexing your content ...
• How Does Google Find Me?
  Google, the world's most popular search engine, uses a software program called Googlebot to look through the information on web pages. Googlebot uses complex algorithms to index ...
• How Do I Get Better Placement?
  We set up all of our websites (Perfect Package or higher) so that they are ready to be indexed by the search engines. Our websites are ...
• How Long Does it Take to Get First Page Placement in the Search Engines?
  It can take months to years (most typically years) to get first page placement in the search engines. For instance, Google websites that are younger than 9 ...
• How do I get First Page Placement in the Search Engines?
  There are five main factors that search engines use in their algorithms to determine which websites get top placement. The weight they give each factor varies by ...
• How do I Choose Keywords?
  Think of a phrase that people commonly use to search for the product, service or subject of your website. For example, "Chiropractor in Portland OR." Use specific ...
• How Would I Build a Link Back Strategy?
  Where to Create Partnerships: The best companies to ask to link to your site will be relevant to your website. For example, a vacation rental website might ...
• How do I add HTML Code to my website?
  1.  Select Add a New Page Block on the page in which you want your widget/affiliate/HTML to appear2.  Title your Page Block3.  Copy the code ...
• How do I add an RSS feed to my website?
  1. In Edit your Website Mode, select Add a New Page Block2.  Select RSS Feed3. Submit4.  Title your RSS Feed Page Block5.  Copy the RSS ...
• How do I move content from one page to another page of my website?
  Moving your content from one page to another is easy.  Let's say you want to move a video from your services page to your homepage.  ...
• How do I hide a Navigation Page?
  1.  In Edit your Website Mode, click the page you want to hide2.  Select "Hide Page" from your Main Menu bar3.  Select Yes next to ...
• How do I move content on the same page of my website?
  Moving your Page Blocks is easy! 1.  Hover your mouse on the red UP/Down arrow next to the Page Block you want to move2.  Using your ...
• How do I remove a single photo in a page block?
  1.  Select Edit Photos on the appropriate Page Block 2.  Once inside the Photo Editor, select Remove next to the Photo you want deleted3.  Save ...
• How do I unhide, a page I used to have hidden?
  1. In Edit your Website Mode-select the page you want to unhide2.  Select "Show Page" from the Main Menu bar3.  Select "No" next to Hide ...
• How do I add a PayPal button to my side banner?
  In order to add PayPal to your side banner you must create a Buy Now button in your PayPal account per their instructions. Once you ...
• How do I change my username for logging into my account?
  For security purposes, we would like for you to send us a support ticket through your Web Builder Dashboard.  Please inform us of your username ...
• How do I link to one of my own pages of my website in my paragraph text?
  Linking to an internal page of your website is a great way to help your website visitors navigate your website through specific calls to action.  ...
• How do I or turn on, or turn off, the blog comment feature?
  1.  From your Dashboard, click on Site Settings.   2. Click on Blog Settings. 3.  Select View/Post: This will allow people to view and post comments on your ...
• How do I delete an Event that has been cancelled?
  1. Select Calendar from your Web Builder Dashboard2. Scroll to the event listed in your events queue directly below your calendar3. Click the Event Title ...
• How do I update the server records for my domain with GoDaddy?
  Please Note: This process is intended for customers who want to have their website hosted with us, but also maintain hosting and/or e-mail with GoDaddy. You ...
• How do I update the server records for my domain with 1&1?
  Please Note: This process is intended for customers who want to have their website hosted with us, but also maintain hosting and/or e-mail with 1&1. Login ...
• How do I update the server records for my domain with Network Solutions?
  Please Note: This process is intended for customers who want to have their website hosted with us, but also maintain hosting and/or e-mail with Network ...
• How do I update the server records for my domain with Register.com?
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• How do I update the server records for my domain with Yahoo?
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• How do I update the name servers for my domain with GoDaddy?
  Please Note: This process will result in the loss of any e-mails or hosting attached to your GoDaddy account. Login to your GoDaddy Account Go to your ...
• How do I update the name servers for my domain with 1&1?
  Please Note: This process will result in the loss of any e-mails or hosting attached to your 1&1 account. Login to your 1&1 Account. In the "Packages" ...
• How do I update the name servers for my domain with Dotster?
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• How do I update the name servers for my domain with Network Solutions?
  Please Note: This process will result in the loss of any e-mails or hosting attached to your Network Solutions account. log in to your network solutions ...
• How do I add a caption to a photo?
  1.  In Edit Website Mode, select Add New Page Block on the page you wish to add your photo2. Title your photo block3. Select Photo/Slideshow ...
• How to make use of "anchors" in my website:
  1. The first step is adding the anchor to your page: Open the paragraph block in which you want to add the anchor or create ...
• How do I add Social Networking "Share" buttons to my website?
  It's so easy! 1. In Edit Website Mode, simply click on the page you want to add share buttons too.2. Click on "Rename Page" as this ...
• How do I create my own Java Script Slideshow as a top photo of my website?
  Creating your own Java Script Slideshow is easy!  Plus, Java Script is Iphone and Ipad friendly so you can make sure that your top photo ...
• How do I edit text on my website?
  Short Directions (for directions with images scroll down): 1.  Click Edit Website on your Web Builder Dashboard 2.  Hover over the page block containing the text you ...
• How do I access a navigation page I have hidden so that I can edit my page?
  To access Hidden Navigation pages click on the Hidden Pages link located in the Main Menu while you are in Edit Mode.  It is located ...
• How do I add a new blog entry?
  To Create a new Blog Entry now follow these steps 1.  From your Dashboard, click Blog.   2.  Select "Add New Entry to Blog" on the Blog page.     3.  ...
• How do I add text to the footer of my website?
  1.  From your Web Builder Dashboard, Click on Website Settings2.  Select the Footer Text Tab3.  Type your Text in the Text Editor4.  Submit your Changes5.  ...
• How do I add a secure member to my password protected pages?
  1. Click on Page Access on your Dashboard to access your Page Access Manager2. Select the Add Member Tab 3. Type in your secured ...
• How do I create a secure groups in my password pages manager?
  1. Click on Page Access from your Dashboard2. Select the Groups Tab 3. Name your Secure Group 4. Submit your Group to Save ...
• How do I delete a secured member group that is no longer needed?
  1.  Click Page Access on your Dashboard2.  Select the Groups tab3.  Click Delete next to the Group you would like to remove4.  Your Group will ...
• How do I secure a page that will become password protected for members only?
  1.  Click on Page Access on your Dashboard2.  Select the Pages Tab3.  Check the Page you would like to secure. (*For Example Members Only)4.  Submit ...
• How do I allow access to multiple pages of my website to my secure member group?
  1.  Click Page Access from your Dashboard2.  Select the Pages tab3.  Check all of the pages you would like your secured members to have access ...
• How do I add a new secured member to a secured member group I have already created?
  1. Click on Page Access on your Dashboard to access your Page Access Manager2. Select the Add Member Tab 3. Type in your secured ...
• How do I edit the pages that my secured groups may have originally had access to but no longer need?
  1.  Click Page Access from your Dashboard2.  Select the Groups tab3.  Click Edit next to the group you would like to update the pages for4.  ...
• How do I delete a secured member I no longer need?
  1.  Click Page Access on your Dashboard2.  Select the Member List tab3.  Check the Member you would like to delete (In this case, Firstname, Lastname)4.  ...
• How do I move a secured member from one group to another?
  1.  Click Page Access on your Dashboard2.  Select the Member List tab3.  Check the Member you would like to delete (In this case, Firstname, Lastname)4.  ...
• How do I create Hyperlinks using a File/Link List Page Block?
  Using the File/Link list page block is an easy way for Web Builder Novices to build links to other websites. Follow these steps: 1.  Add a New ...
• How Do I Activate the Google Translator Feature?
  The Google Translator Tool comes standard in the Web Builder.  Now your visitors can translate your website to most of the major languages spoken around ...
• How do I add HTML or an Affiliate Code to my Side Banner?
  1) Select Side Banner Library from your Edit Main Menu Tool Bar2) Select Text/HTML Code Banner3) Click Textbox ( * Use "Textbox" for pasting HTML ...
• How do I add a Photo Slideshow/Gallery to my blog entry?
  To Create a new Blog Entry that contains a Photo Slideshow  follow these steps 1. From your Web Builder Dashboard, click Blog2. Select "Add ...
• How do I add a YouTube Video to a blog entry?
  To Create a new Blog Entry that contains a photo now follow these steps 1.  From your Web Builder Dashboard, click Blog2.  Select "Add New Entry ...
• How do I add a Video file to a Blog Entry?
  1. From your Web Builder Dashboard, click Blog2. Select "Add New Entry to Blog" on the Blog page.3. Title your blog entry ...
• How do I create Event Categories for my Calendar?
  1. Click on Website Settings on the Web Builder Dashboard.2. Select the Calendar Settings Tab3. Title your New Category in the space provided4. Select Add This ...
• How do I create a link to a PDF/Word Document in my paragraph text?
  Adding a downloadable form to a blog or newsletter has different steps then what you are used too.  You can also use these instructions in ...
• How do I upload multiple photos at a time into my library?
  There is a special Image feature located within the builder that will allow you to upload several images at once. Follow theses instructions: 1) Add a New ...